Shipping Policy

Welcome to OBSIDYN. We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of products purchased through our website.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a confirmation email or SMS containing your tracking information.

Delivery Timeline

Estimated delivery times may vary depending on your location:

• Metro Cities: 3–5 Business Days
• Other Cities & Towns: 5–8 Business Days
• Remote Areas: 7–10 Business Days

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Charges

We offer Cash on Delivery (COD) on eligible orders and serviceable pin codes.

• COD availability depends on your delivery location.
• Additional COD charges may apply.
• Customers are requested to provide the exact amount at the time of delivery whenever possible.

Order Tracking

After dispatch, customers will receive tracking details via email or SMS. You can use the tracking number provided to monitor the status of your shipment.

Delivery Delays

While we strive to ensure timely deliveries, delays may occasionally occur due to:

• Weather conditions
• Public holidays
• High order volumes during sales and festive seasons
• Courier partner delays
• Incorrect or incomplete shipping information

OBSIDYN is not liable for delays caused by circumstances beyond our reasonable control.

Shipping Address

Customers are responsible for providing accurate shipping information during checkout. OBSIDYN will not be responsible for orders delivered to incorrectly entered addresses.

Address modifications can only be requested before the order has been dispatched.

Failed Delivery Attempts

If a delivery attempt fails due to customer unavailability or incorrect address information, our courier partner may attempt re-delivery. Additional shipping charges may apply in certain situations.

Service Areas

We currently ship across most locations within India. Delivery availability may vary depending on the serviceability of your pin code.

Contact Us

If you have any questions regarding shipping, delivery status, or order tracking, please contact our customer support team.

Email: support@obsidyn.com

Phone: +91 6329402xxx